How can I track my order?
Tracking numbers will be provided via email once your order has been made, packed and awaiting pickup from our courier.
To track your parcel, either click the link provided in your shipment notification, or alternatively, you can track the parcel directly through each couriers website:
- Australia Post (Standard)
https://auspost.com.au/mypost/track/#/search
- Star Track Express (Express)
Please note: Tracking details are sent to you once your parcel has been labelled, not when the courier has collected, so tracking information may not always be immediately available. To ensure you receive any current scanning information, please wait until after 4pm the day your order is shipped to track your parcel.
If you’re unable to locate your tracking number or did not receive a shipping notification, please don’t hesitate to contact us by visiting the Contact Us section in our Help Centre.