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Terms of Use

Welcome to Personalised Chopping Boards!


If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following terms and conditions of use. These terms and conditions, together with our deliveries policy,privacy policy, returns policy and security policy, govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions or policies outlined on our website, you are under no obligation to continue to use our website or place an order for any of our products for sale. The use of this website is subject to the following terms of use:


DESIGNS

  • We reserve the right to make changes to the design at our discretion, to ensure the best possible fit for the engraving on your chosen board. For example, text below a certain size is not legible when engraved - if the design location chosen causes the text to fall below this size, we may make adjustments to the requested size or location to ensure the best fit for the engraving on your board.


  • Additional Comments / Requests in our Mix & Match section are requests only that we will try our best to accommodate for, however they may be beyond the scope of what is achievable or possible. We will use our expertise to make changes where necessary to ensure the best possible engraving.


  • We (Personalised Chopping Boards) reserve the right to list any custom designs created on behalf of a customer for the purpose of reselling to other customers.


SHIPPING

  • It it your responsibility to ensure that the details provided for shipping are clear, correct and complete, and should be checked both prior to submitting your order, and on your order confirmation email. Incorrect or incomplete addresses (i.e. missing the house number), or failure to collect your parcel in time from the post office, will result in your parcel being returned to sender. A return to sender fee of $10.00 and a redelivery fee (calculated at cost) will be required to be paid prior to your parcel being shipped again.


  • Once your order has been dispatched, we do not take responsibility of the delivery of your parcel where third parties are involved (i.e. couriers, postal workers, etc). The delivery of your parcel is outside of our control, and the delivery timeframes provided are an estimate only.


PRODUCTS & LISTINGS

  • All boards are individually crafted from natural timber which has high degrees of variability. No two boards will be the same and the purpose of our product photography is to indicate predominantly the size and shape of the board, as well as a general idea on the overall look of the end product. Each board will vary in terms of colour and grain, and unless advised of a preference, we will select the best board for your chosen design and/or optional extras (i.e. if message on the back is requested, the colour of resin, etc)


  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found or offered on this website. You acknowledge that such information (such as listing descriptions) may contain errors and we expressly exclude liability for any such errors.


  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website (such as product dimensions, weight, material, turnaround time, etc. ) meet your specific requirements.


  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics of both the website itself, and the designs found on this website. Reproduction of our designs for either personal or commercial use is strictly prohibited.


  • Whilst we endeavour to ensure all optional extras are included as part of your order (i.e. message on back, gift wrapping, etc), sometimes these can regretfully be overlooked. In these instances, due to the nominal fee involved, we provide a refund only on these optional extras. 


GENERAL

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.


  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.


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